Privacy Policy

This Privacy Policy complies with the Privacy Act 2020 of New Zealand.

Introduction

qorlyraxvel ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 2020 (New Zealand). This privacy policy explains how we collect, use, store, and protect your personal information when you use our photography services.

Information We Collect

We collect personal information that is necessary for providing our photography services. This may include:

  • Contact information: name, email address, phone number, and postal address
  • Event and session details: date, time, location, type of event, and specific requirements
  • Payment information: billing address and payment method details (we do not store full credit card numbers)
  • Website usage data: IP address, browser type, pages visited, and time spent on pages (collected via cookies and analytics)
  • Photographs: images taken during photography sessions as part of our service delivery
  • Communication records: correspondence via email, phone, or contact forms

How We Collect Information

We collect personal information through:

  • Direct collection: when you contact us, book a session, fill out forms, or communicate with us
  • Automated collection: through cookies and website analytics tools
  • Third parties: from service providers who assist in delivering our services

How We Use Your Information

We use your personal information for the following purposes:

  • To provide photography services and fulfill bookings
  • To communicate with you about inquiries, bookings, and service delivery
  • To process payments and manage financial transactions
  • To improve our services, website functionality, and customer experience
  • To comply with legal obligations under New Zealand law
  • To send you marketing communications (only with your consent, which you can withdraw at any time)

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With trusted service providers who assist in delivering our services (e.g., payment processors, cloud storage providers)
  • When required by law or to comply with legal processes
  • In connection with a business transfer, merger, or acquisition (with notice to affected individuals)
  • With your explicit consent for specific purposes

All third parties are required to protect your information in accordance with the Privacy Act 2020.

Data Storage and Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes:

  • Secure storage systems with encryption
  • Access controls limiting who can view your information
  • Regular security updates and monitoring
  • Staff training on privacy and data protection

Your information is stored securely within New Zealand or in countries with adequate privacy protections. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights Under the Privacy Act 2020

Under the Privacy Act 2020, you have the following rights:

  • Right of access: You can request access to the personal information we hold about you
  • Right of correction: You can request correction of inaccurate, incomplete, or misleading information
  • Right to object: You can object to certain uses of your personal information
  • Right to complain: You can make a complaint to the Privacy Commissioner if you believe we have breached the Privacy Act

To exercise these rights, please contact us using the details provided below. We will respond to your request within 20 working days as required by law.

Cookies and Website Analytics

We use cookies and similar technologies to enhance your website experience and analyse website usage. You can control cookies through your browser settings. For more information, please see our Cookies Policy.

Data Breach Notification

In the event of a privacy breach that causes or is likely to cause serious harm, we will notify affected individuals and the Privacy Commissioner as required by the Privacy Act 2020.

Children's Privacy

We take special care when photographing children. Parental consent is required for photography sessions involving minors. We comply with all applicable New Zealand laws regarding the protection of children's privacy.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or wish to exercise your rights under the Privacy Act 2020, please contact us:

Email: contact@qorlyraxvel.world
Phone: +64272755460
Address: 898 Lower Styx Road, Brooklands, Christchurch 8083, New Zealand

Privacy Commissioner

If you are not satisfied with how we have handled your privacy concern, you can contact the Office of the Privacy Commissioner:

Website: www.privacy.org.nz
Phone: 0800 803 909
Email: enquiries@privacy.org.nz